Learning negotiation skills - is it worth it?

Ever dealt with aggressive behaviour?

Go to the edge - don’t concede

Perceptions of trustworthiness

The silent affliction

This sounds like win/lose

Sorry to burst your bubble

Do some sleuth work

How do you know if you’ve had a successful negotiation?

Why you should always negotiate

Keeping calm in a negoitation

The best negotiators will introduce multiple “tradeables” to keep the wheels of the negotiation turning – to keep it moving forward towards finding a mutually satisfactory solution.

In negotiation, silence can be a powerful tool, but can be quite uncomfortable and unnatural at first. Ask open questions and sit silently, listening deeply to the response.

But there are other consequences of this practice, too, with potentially much larger risks.

There’s no need to be afraid of negotiation! It’s a skill that can be learnt by anyone, and it’s fun.

Here are Martin’s top 10 negotiation tips. What’s stopping you from trying them?

There’s an abundance of information out there so that anyone can make a success of negotiation.

It can be a frightening time for both sides of the buy/sell coin, but if inflation is going to stick around beyond the expiry of your contracts and further, the best thing to do is address the topic head-on

Let’s be honest, Return On Investment for training can be the “elephant in the room”. After all, training expenditure is mostly discretionary, and sometimes the tangible benefits of training your teams is not always clear-cut.

Tactical empathy goes deeper by, in addition, aiming to understand what lies behind the feelings expressed by the counterpart so that the negotiator can increase their influence throughout the process.

How might this behaviour hinder our chances of a successful negotiation outcome?