Communicating For Impact Training

Know how to plan your communication with your objective in mind

Learn to tailor your communication style and content to suit your audience

Have the confidence and skill to give a presentation to anyone

Who should attend this course?

• Teams who want to grow their effectiveness at work and advance their career

• People who want to deliver compelling messages that encourage action

• Anyone who thinks they could improve their communication skills

The foundations

• What’s the point of (your) communication?

• Being clear with your message – start with the “why”

• The golden rules of communication structure

E-mail

• The importance of context and tone

• E-mail rules and tips

• “So what?” – 5 ways to generate action from your e-mails

Phone

• Ease v effectiveness of outcome

• The benefits of actually speaking to someone

Text Messaging

• When is it appropriate?

• How to get the response you want…without hassling your recipient

Meetings

• The best ways to achieve attendee engagement

• Running effective meetings & driving action

Presentations

• Setting yourself up for success

• Winning the hearts and minds of your audience

• How to keep your audience engaged

• The 5 most common pitfalls to avoid

• Landing your message so you get what you want

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