Supplier Relationship Management
Because great supplier relationships don’t happen by accident.
It’s not just about managing suppliers, it’s about unlocking value
Suppliers shouldn’t just be delivering what’s on the contract— they should be delivering competitive advantage.
This course gives your team the tools, strategies and commercial mindset to turn supplier management into a performance driver. You’ll learn the foundations, behaviours and organisational commitment needed to make SRM stick— plus how to apply it practically inside your business, not just talk about it.
From segmentation and governance to relationship types and driving business value, this course shows your team how to manage suppliers strategically— and get more out of the supply base you already have.
What's covered?
- What is SRM really all about?
A practical introduction to what supplier relationship management really means— beyond the buzzwords. - How to identify the need for SRM
How to know when and where supplier management will make the biggest difference. - All-in to win— the role of the organisation
Why SRM isn’t just a procurement task— and what buy-in your business needs to make it work. - The 7 benefits of effective SRM
What your business gains from getting supplier relationships right— from risk reduction to innovation. - What’s in it for the supplier?
Why your suppliers need a reason to engage— and how to make SRM a win for both sides. - The key components that unlock supplier value
The tools, tactics and behaviours that drive better outcomes across your supply base. - SRM and sustainability
How effective supplier management can help reduce Scope 3 carbon emissions and meet ESG targets. - Setting objectives
Knowing what you’re trying to achieve— and aligning internal expectations. - Supplier segmentation
Who you should really be working closely with— and why. - The 3 types of supplier relationship
Practical strategies for how to manage different types of suppliers— not a one-size-fits-all approach. - Setting up SRM governance
The structures and routines that keep SRM on track and embedded. - How to measure progress
Tools and methods for tracking the impact of your supplier management activity. - Embedding the activity
How to move from theory to practice— and make SRM part of how your business works.
Is this course right for you?
This course is for businesses that want to move from reactive supplier oversight to strategic supplier performance. It’s ideal for:
- Procurement or business leaders who want to get more value from their supply base
- Procurement teams planning to implement an SRM approach now or in the near future
- Anyone looking to increase competitive advantage by working smarter with suppliers, not harder
Whether you’re just starting out with SRM or want to take your supplier management to the next level, this course gives you the tools to make it real.
Delivery options
In-person workshop
1-day interactive session, delivered on-site or offsite
Live virtual sessions
4 x live, online training modules via Zoom or MS Teams
Always included
Tailored content
Customised to your team’s experience, challenges and sourcing priorities
Follow up options
Optional refreshers and results reviews to keep the learning embedded
What my customers say
Martin provides practical tools and delivers content that is user friendly. His knowledge is
exceptional and combined with such great personal skills, it is such a pleasure to work with him. Highly recommend Martin if you are looking to upskill and increase your effectiveness.
Julie Smith – JCS Global Partners
Martin’s negotiation skills training met my brief perfectly. His insightful content and focus on practical application of the learning, kept the whole team engaged throughout the day.
Procurement Head of Category, Costa Coffee
Appreciated the collaboration between Adjust Consulting and you Martin. Your enthusiasm and expertise not only made it insightful but also showed how much fun procurement can be and how we can support and drive business in making impact for each Euro (or Pound) spent!
Wiebe Van Der Weerd – Partner, Adjust Consulting BV
Martin is passionate about what he does, has a clear understanding of his subject matter and is a great communicator. He is personable and makes sure all delegates get involved. His training is interactive, enjoyable and thought provoking, with relevant application to day to day business.
Kirran Saimbi – Scrivens Opticians and Hearing Care
What an engaging and insightful session that gave us so many ideas to negotiate in both our professional and personal lives! Thank you Martin, I will never agree to ‘Split the difference’ again!
Jo Milner – Student & Industry Engagement Coordinator Bournemouth University
Very engaging and clearly passionate. Very human and it was good trying to put some of the tools into context with our own business which helped make it relevant!
Phil Birch – Head of Supply Chain, Curaleaf International
Martin has not only given my team the tools and techniques to improve their Procurement capability, but he’s also given them the confidence they needed to engage more effectively with the business AND suppliers. His training is very practical and we’re already seeing great results, such as reduced costs, reduced supplier risk and better decision-making. The fact that he’s “been there and done it” sets him apart. I strongly recommend Martin.
Malcolm Timmins – Purchasing Director, JCB
I really enjoyed this session. The suggestions Martin gave were super helpful, I can use those immediately in my daily life. I was so impressed by the session design and engagements.
His interactions with us, Q&A, and breakout room practice made this training so fun. I highly recommend Martin.
Xiadi W – Medical Entomologist
Influence’ was truly inspiring and incredibly thought-provoking! Martin’s engaging delivery not only captivated our Procurement team but left us already brainstorming applications on the insightful content. I strongly recommend this course to those seeking a profound understanding of influence. Thank you Martin for the invaluable insights – it was a pleasure learning from you.
Eduardo Chrispim – Head of Procurement Excellence, BAT
Martin recently gave my team two superb training sessions on ethical influence. What we learnt will help us win new clients. Really good.
Chris Ridgway – Head of Business Space Lease advisory, Colliers International
Thank you Martin for a great training course and awesome day! It was a great pleasure to listen and learn from you – very inspirational and perfectly pitched. The team had a lot of fun and we will definitely put your tips and techniques to good use in upcoming negotiations!
Justin Haak – Group Vice President & Managing Director, Birkenstock Global Logistics
Martin gave some of our fundraising volunteers an inspiring and thought provoking session on the principles of ethical influence. We gained a valuable, science backed understanding of people’s motivations, the ways they make decisions, how small changes in presentation can radically change the outcome and practical knowledge of how to apply these insights in real world situations.
David Richmond-Coggan – Chairman, Christchurch and Bournemouth RNLI Fundraising Branch
Book Supplier Relationship Management training for your team
If your team’s ready to turn supplier management into a genuine business advantage— not just a compliance exercise— let’s talk. I’ll bring the tools, structure and energy to help you put SRM into action where it counts.